Privacy Policy

1. Information We Collect

Personal Information

When you submit a quote request, we may collect:

• Full name
• Phone number
• Email address
• Zip code

Vehicle Information

• Year, make, and model of your vehicle
• Vehicle Identification Number (VIN)
• Mileage and condition details
• Photos or descriptions of damage

Automatically Collected

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site

2. How We Use Your Information

• Provide vehicle valuations and purchase offers
• Contact you regarding your quote request
• Schedule vehicle pickup and towing
• Process payment and transfer of ownership
• Comply with Virginia state and federal regulations
• Improve our website and services

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Towing and transportation partners to schedule vehicle pickup
• Payment processors to complete transactions
• Government agencies as required by Virginia law for vehicle title transfers
• Service providers that help us operate our website

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with Virginia state record-keeping requirements, and resolve disputes. Vehicle transaction records may be kept for a minimum of three (3) years as required by applicable law.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, contact us at Angel@abcautosalvage.us.

7. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

11. Contact Us